Not sure who is posting about rude staff but I have had nothing but a good experience. Dr. Donlon is very good at his specialty and the once a year for the last 15 years I visit his practice, his staff is very kind. They do offer your glasses if you need but what optician doesn’t?
- Mike1ch
Great doctor and staff
- Robert M.
Dr. Donlon and his staff were very responsive, understanding and thorough in treating my issues. I was treated with the utmost professional courtesy. His staff especially Rebecca have been very helpful in trying to acquire an exemption for a medication that is not covered by my prescription drug plan which is needed to treat my current issue. I would highly recommend Monroe Vision Associates.
- Dom S.
Dr. Donlon is patient, informative & caring. He has a profession, yet gentle manner. I never get the feeling I am taking too long with my issues. He is generous and hopeful for improvement with my dry eye issues. The staff is polite, and helpful on the phone and in person concerning urgent visits. The office practices clean up to date Covid 19 practices. It is a pleasure to know the office is doing all they can to offer a safe environment for all. As an extra bonus, the staff cleans your cell phones. A treat!
- Meryl L.
I read the reviews before I went and can honestly say you people are really hard to please. The staff was NOT rude, in face they were very professional. engaging, funny & helpful. I was able to get an appointment the next day after I called which was not the same for 3 other places I called. The exam was quick, thorough and the Dr explained everything to me. He wasn't just an eye Dr asking you to read a chart. I opted to get my glasses from them and that lady was not only absolutely beautiful she was very knowledgeable, knew the products, was very patient and had all the costs laid out for me after contacting my insurance. I was very pleased, would recommend them to anyone.
- Mike S.
We found Dr. Donlon through our insurance company. The staff is great and very helpful. Dr Donlon is very thorough and patient.
- Maria S.
I cannot say enough about Monroe Vision Associates. The office staff is so personable, knowledgeable, and professional. The office is pristine and inviting. Dr. Donlon is so kind and he never rushes through my exam. As a health care professional myself, I notice everything and have a good idea how things should be done and I would recommend this practice to anyone. In addition, they go above and beyond to ensure meticulous adherence to the quarantine requirements.
- Mary S.